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Unless you have been vacationing on a remote island (if so I’m jealous and congratulations) then you’ve probably heard of “Office 365”. However, I’m still surprised by the number of businesses who haven’t adopted the technology. The fact of the matter is, all businesses should be using at least a part of Office 365, whether you’re a small business or an enterprise.

By definition, Voice over IP (VoIP) is the delivery of voice communications over the Internet or over your local company network.

A common misconception is that VoIP phone systems always use the internet to place calls. This is true in the case of Hosted VoIP Systems (located in the Cloud); however most VoIP systems are physically located in your office.