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Fully-Managed IT Services in Winnipeg

Want to reduce downtime, create a more predictable IT budget, and find ways to scale your business - all without the need to hire and train an in-house IT department? Constant C can help. 

What Are Fully Managed IT Services, And How They Help Medium-Sized Businesses

Fully managed IT services are provided by a third party; when you hire a company for fully managed IT, that company becomes your IT department.

Not every business has the resources to hire an in-house IT department; recruiting, hiring, and training members to create a whole department from scratch is a big risk, and one that won’t always pay off.

With fully managed IT, your company can move beyond the break/fix model that so many third-party IT companies work with - instead of only fixing things when they break, a fully managed IT provider will proactively find solutions, reducing downtime and unexpected costs for your company. 

Constant C offers fully managed IT services. By using our services, you can:

• Improve budgeting accuracy through predictable monthly costs
• Mitigate the risk of cyber incidents interrupting regular business activities
• Focus on your core business competencies instead of building an IT department from scratch
• Streamline your IT infrastructure through our expertise
• Find proactive solutions to IT problems

Lower risk. More predictable costs. Innovative IT solutions that work for your business. That’s what we deliver through our fully managed IT services.

What Our Clients Say About Our Managed Services

“Constant C is a 'fully' managed IT service provider here in Calgary. They take care of our IT requirements for one fixed monthly fee. This was very economical in terms of affordability, and this allows us to budget for our yearly IT maintenance costs. I would highly recommend Constant C and the products and services they offer.”

Karen Weiss
Vice President Finance & Operations,
The Winnipeg Chamber of Commerce

“Signing on with Constant C was one of the easiest business decisions I have ever made. One of their solutions is saving us over $12,000.00 per year. I highly recommend their private cloud services too.”

Thomas McKee
VP of Driver Services & Innovation,
Payne Transportation Ltd.

“The support team at Constant C really has our back. They resolve any issues that arise, but more importantly, they constantly monitor our network to make sure problems don't happen in the first place.”

Jim Wonitowy
General Manager of Operations,
New West Metals Inc.

Our Managed Services Process

We take a multipronged approach to our fully managed IT services to provide your company with cybersecurity, technical support, and strategic planning to grow your business. Here’s how it works:

• Business Assessment: In the first step, we take the time to learn about your business. We discuss your current IT needs, your plan for business growth, and your anticipated IT needs. Using this information, we can determine which resources you’ll need, create service level agreements (SLAs), and provide you with a monthly price for our services.

• Monitoring, Security, and Maintenance: Based on our SLA, our team will be available when you need us; we can provide 24/7 monitored IT services and support. Our support services are provided over the phone or over video chat. We can also provide regularly scheduled maintenance for system upgrades, security updates, and help create and implement business continuity plans.

• Strategic Planning and Equipment Sourcing: You have big plans for your business; our fully managed IT services can help you turn your ambitions into reality. We can replace aging IT infrastructure, find better software and platforms to conduct business activities, and even help you plan to migrate to larger servers or bring servers in-house. 

In addition to these services, we also offer a slew of other IT services, including fully managed communications with tools like VoIP. 

Why Choose Managed IT Services In Winnipeg?

Fully managed IT services are perfect for businesses that want scalability, predictability, and continuity without the need to hire an entire IT department in-house. 

This might be the right choice for your business if you’re looking for an IT department to do more than just fix problems as they come up. Looking for proactive solutions that will reduce downtime and give you a competitive advantage, helping you grow your business? Our fully managed IT services are the perfect choice. 

Managed IT Services Winnipeg FAQs

What’s included in fully managed IT services vs. co-managed?

Both our fully managed IT services and our co-managed IT services are customizable and scalable - in other words, we provide you with exactly what you need, nothing more and nothing less. The core difference between the two services is that with co-managed IT, your existing IT department can focus on its core competencies, while our department handles the rest.

How do proactive monitoring and a proactive approach minimize downtime?

Anytime something breaks, it means downtime. Proactive monitoring means that we can catch anything from potential bugs to potential cyber criminals before they become a serious problem. Proactive updates, hardware upgrades, and security patches also prevent downtime, because any changes can be scheduled outside of peak hours.

Can you tailor a plan to our business’s precise needs and industry-specific challenges?

Absolutely. All of our managed IT services are customized to the businesses we serve.

What cybersecurity services and business continuity measures protect our company’s data?

There are several different tools and techniques that can be used to protect your company’s data and your IT infrastructure, including:

• Managed detection and response (MDR)
• Business continuity planning
• Data backup

Ready to team up? We’d love to talk.