The Role Of AI & Machine Learning In Managed IT Services

April 4th, 2024

AI and machine learning have both had dramatic impacts on the global economy. Managed IT is far from being unaffected by this shift—AI has improved threat detection, network analytics, and more.

AI + Machine Learning for Analytics in Managed IT Services

One of the biggest advantages of AI and machine learning is the ability to look through data to predict trends.

Managed Detection & Response

June 8th, 2021

Last year, one quarter of organizations experienced a breach of employee and/or customer data. A further 38% of organizations did not know whether or not they had experienced a breach.

Those are some pretty terrifying statistics. They help illustrate why so many cybersecurity experts are recommending Managed Detection & Response (MDR).

What exactly is MDR? How can your organization use it to keep your most valuable data secure? And what are some of the differences between MDR services? We’re going to answer these, and other questions, in this brief piece.

Microsoft Office 365 & Backup

February 26th, 2021

Today, we continue our series on backing up your business data. We’re going to try to answer a pretty common question: should I backup my files when I use Microsoft Office 365?

The short answer for most businesses is yes. To understand why, we’re going to take a look at how Microsoft handles backups, their limitations, and how and why you should backup your files.